Who are we
As the world’s leading hotel consulting firm, HBD Upselling Solutions specializes in the implementation of Upselling and Cross Selling/Ancillary revenue programs for hotels and resorts around the world. Our programs are designed around 4 key elements.
Training and coaching
Follow up and Assistance
Specific and integrated technology platform
Our programs combine technology with your teams developments, and so we achieve:
Increase your direct revenue through the existing client
Improve the clients’ experience during their stay
Teams more focused on inside sales
Our revenues are 100% linked to the success of the program
How do we achieve it?
By stimulating the commercial activity of your teams in contact with the hotel’s customers.
By means of a consulting plan comprising, training, monitoring and follow-up of the results and evolution of the program.
We focus our efforts in the Front Desk, Food and Beverage, Reservations & Spa departments.
Increasing your hotel’s REVPAR and TREVPAR.
Where we are
We are present in different countries in order to offer you a 100% personalized service. We have developed more than 300 Upselling and Cross-Selling Programs around the world.