Upselling & Cross Selling programs

DEPARTMENTS WHERE WE DEVELOP OUR PROGRAMS

Our goal is to maximize revenue in each area of the hotel or resort based on the existing customer, improving the experience of their stay.

360 DEGREES UPSELLING & CROSS SELLING PROGRAMS

CONSULTING

TRAINING AND COACHING

FOLLOW UP AND ASSISTANCE

TECHNOLOGICAL PLATFORM

How do we achieve our clients' satisfaction?

BOOSTING BUSINESS ACTIVITY

Ask yourself: are the customers buying or are we selling? Through our programs, we enable your teams, in addition to interacting with your guests, to sell the hotel's products and services.

TRAINING YOUR TEAMS

In our programs, we are committed to continuous training over time, which ensures that your teams have the necessary tools to apply Upselling & Cross Selling techniques in the most effective way possible.

FOCUS ON THE RESULTS INCREASE

In addition to optimizing the inventory management of your premium rooms, our Upselling & Cross Selling programs focus on increasing the flow of customers to those departments or services in the hotel most in need of revenue. We also increase your KPI's and hotel GOP.