Upselling & Cross Selling programs

DEPARTMENTS WHERE WE DEVELOP OUR PROGRAMS

Our goal is to maximize revenue in each area of the hotel or resort based on the existing customer, improving the experience of their stay.

FRONT DESK

Is your team committed to selling superior rooms and related sales?
Enhance the guest experience upon arrival, increase guest loyalty and optimize revenue in this department by creating unique experiences for your customers.

FOOD & BEVERAGE

Help your team create unforgettable dining experiences, increase your average bill and exceed your customers' expectations in all your outlets and restaurants, and measure premium product sales through our platform.

RESERVATIONS

Enable fast response to customer needs, engage your customers in conversation, and maximize your conversion rates through your more sales-oriented reservation team.

SPA AND WELLNESS

Take advantage of the rapidly growing spa industry. Enable receptionists, therapists and beauticians to promote wellness products, and increase sales of products and services, increasing revenue.

360 DEGREES UPSELLING & CROSS SELLING PROGRAMS

CONSULTING

TRAINING AND COACHING

FOLLOW UP AND ASSISTANCE

TECHNOLOGICAL PLATFORM

How do we achieve our clients' satisfaction?

BOOSTING BUSINESS ACTIVITY

Ask yourself: are the customers buying or are we selling? Through our programs, we enable your teams, in addition to interacting with your guests, to sell the hotel's products and services.

TRAINING YOUR TEAMS

In our programs, we are committed to continuous training over time, which ensures that your teams have the necessary tools to apply Upselling & Cross Selling techniques in the most effective way possible.

FOCUS ON THE RESULTS INCREASE

In addition to optimizing the inventory management of your premium rooms, our Upselling & Cross Selling programs focus on increasing the flow of customers to those departments or services in the hotel most in need of revenue. We also increase your KPI's and hotel GOP.